PRIVACY POLICY

Last Updated: February 26, 2026

This Privacy Notice for CREO & CO. MARKETING FIRM LLC ("Company," "we," "us," or "our"), located at 602 Upson Drive, El Paso, Texas 79902, describes how and why we collect, use, store, and share your personal information when you visit or interact with our website https://creoandco.com (the “Site”) and related services (collectively, the “Services”).

If you have questions, contact us at:
[email protected]
(915) 255-9563

TABLE OF CONTENTS

  1. What Information We Collect

  2. How We Use Your Information

  3. Third-Party Tools and Service Providers

  4. Cookies, Analytics, and Advertising Technologies

  5. How Long We Keep Your Information

  6. Data Security

  7. Children’s Privacy

  8. Your Privacy Rights

  9. U.S. State Privacy Rights

  10. Updates to This Policy

  11. Contact Information

1. WHAT INFORMATION WE COLLECT

Information You Voluntarily Provide

We collect personal information you provide when you:

  • Submit a contact form

  • Book a call through Calendly

  • Subscribe to email communications

  • Request a proposal or consultation

  • Make a payment through PayPal

This may include:

  • Name

  • Email address

  • Phone number

  • Business name

  • Job title

  • Billing information

  • Information you include in inquiry messages or project briefs

SMS Opt-In Details

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not intentionally collect sensitive personal information.

Information Automatically Collected

When you visit our Site, we automatically collect certain information through tracking technologies, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referral source

  • Click behavior

This information does not directly identify you but helps us analyze performance and improve our marketing efforts.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Respond to inquiries

  • Schedule consultations

  • Deliver marketing and consulting services

  • Send administrative and service-related communications

  • Send marketing communications (if you opt in)

  • Improve website performance and user experience

  • Comply with legal and tax obligations

  • Protect against fraud or misuse

We do not sell your personal information.

3. THIRD-PARTY TOOLS AND SERVICE PROVIDERS

We use trusted third-party providers to operate our business. These providers may process personal data on our behalf.

Analytics & Advertising

  • Google Analytics (website analytics and traffic reporting)

  • Meta Pixel (Facebook Pixel) (conversion tracking, remarketing, advertising performance)

Email Marketing

  • Mailchimp

  • Constant Contact

If you subscribe to our email communications, your data is stored and processed by these platforms in accordance with their privacy policies.

Scheduling

  • Calendly (appointment booking and scheduling)

When you book a call, your name, email, and any submitted details are processed through Calendly.

Payments

  • PayPal

Payment information is processed securely through PayPal. We do not store full credit card numbers on our servers.

Each third-party provider operates under its own privacy policy.

4. COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES

We use:

  • Cookies

  • Google Analytics tracking cookies

  • Meta Pixel tracking technology

These tools help us:

  • Measure website traffic

  • Track marketing campaign performance

  • Understand visitor behavior

  • Deliver targeted advertising

Meta Pixel may collect information that allows ads to be shown to you on Facebook or Instagram after visiting our Site.

You can manage cookies through your browser settings. You can also opt out of targeted advertising through:

Please note that disabling cookies may impact website functionality.

5. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with tax and legal requirements

  • Resolve disputes

  • Enforce agreements

When no longer required, data is securely deleted or anonymized.

6. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no online transmission or storage system can be guaranteed to be 100% secure. You use the Site at your own risk.

7. CHILDREN’S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

If you believe a minor has submitted personal data, contact us immediately at [email protected].

8. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to:

  • Access personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent to marketing communications

  • Opt out of targeted advertising

To exercise your rights, email:
[email protected]

We may need to verify your identity before fulfilling your request.

9. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states (including Texas, California, Colorado, Virginia, and others) may have additional rights under state privacy laws.

These may include:

  • Right to know what personal data we process

  • Right to access your data

  • Right to correct inaccuracies

  • Right to request deletion

  • Right to opt out of targeted advertising

We do not sell personal data.

To submit a privacy request, email:
[email protected]

10. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.

The updated version will always be indicated by the “Last Updated” date at the top of this page.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy, contact:

CREO & CO. MARKETING FIRM LLC
602 Upson Drive
El Paso, Texas 79902
United States

Email: [email protected]
Phone: (915) 255-9563